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Surtees Hotel - Newcastle upon Tyne

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Surtees Hotel - Newcastle upon Tyne

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Swimming pool

Outdoor swimming pool

Spa and relaxation

Solarium

TV

Flat-screen TV

Overview

The excellent Surtees Hotel is located in a tourist area of Newcastle upon Tyne.

Surtees Hotel lies in the vicinity of a theater, a gallery and a church as well as Quayside, which is 700 meters away. The property is set within 1 km distance from the city center.

This hotel is ideally placed close to restaurants and bars.

A 15-minute drive will take guests to Newcastle airport.

Rooms

The luxurious rooms at Surtees Hotel come with heating, plasma TV, a personal computer, a writing desk and a closet. They are equipped with an electric kettle, a dishwasher and coffee/tea makers.

Eat & Drink

Breakfast is available from 07:00 to 09:30. The stylish bar serves a selection of coffee and tea. Zizzi are located within 250 meters away.

A full english breakfast is served at the price of GBP 7.95 per person per night. 

Services

Such facilities as a designated area for smoking, a luggage storage and a lift are available on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Public parking is possible at a location nearby.

Number of rooms:   40.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • No wheelchair access
  • Luggage storage
  • Lift

Services

  • Tours/Ticket assistance

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Solarium

Room view

  • City view

Room features

  • Heating
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

Get directions
Airports
Train
  • Newcastle Train Station
    2000 ft
Underground
  • Metro Radio Arena
    4000 ft
  • MetroCentre
    2.5 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Surtees Hotel photos Exterior Photo album
Double Room
  • Room size:

    90 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

Spacious and comfortable with a modern bathroom, rooms include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

Surtees Hotel photos Exterior Photo album
Triple Room
  • Room size:

    110 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

Spacious and comfortable with a modern bathroom, rooms include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

Surtees Hotel photos Exterior Photo album
Deluxe Twin Room
  • Room size:

    90 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

These luxurious rooms have a modern bathroom with Aloe Vera toiletries, and include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. The room includes a cafetiere and freshly ground coffee, bottled water and cordial.

Surtees Hotel photos Exterior Photo album
Single Room
  • Room size:

    90 sq. feet

  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

Spacious and comfortable with a modern bathroom, rooms include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

Surtees Hotel photos Exterior Photo album
Standard Double Room
  • Room size:

    90 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

These rooms have a modern bathroom, and include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

Surtees Hotel photos Exterior Photo album
Twin Room
  • Room size:

    90 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

Spacious and comfortable with a modern bathroom, rooms include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

Surtees Hotel photos Exterior Surtees Hotel
Deluxe Double Room
City view
  • Room size:

    90 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Fan
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

These luxurious rooms have a modern bathroom with Aloe Vera toiletries, and include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. The room includes a cafetiere and freshly ground coffee, bottled water and cordial.

Surtees Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Wet n' Wild6.2 mi
    Rotary Way, Royal Quays, North Shields
  • North East Land, Sea and Air Museum 6.4 mi
    Old Washington Road
  • Pots and Pancakes6.9 mi
    12A Russell Street
  • Beamish Wild6.2 mi
    Stanley
  • Customs House6.9 mi
    Mill Dam, South Shields
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Cities nearby

Surtees Hotel Reviews

Guest reviews are submitted by our customers after their stay at Surtees Hotel

6.8
Very goodBased on269 reviews

Guest reviews

  • Group of friends
    5.8

    Excellent location

    Room very dated, bathroom in poor state, mould in shower. Bareable for one night but couldn't stay here much longer than that.

  • Family with children
    3.8

    Bed was extremely uncomfortable, shower did not work initially however this was due to unclear instructions on how to work it. Very dated. Woken up at 9am due to buildings work

  • Group of friends
    9.6

    Clean and very welcoming, would stay again but book in advance

  • Family with children
    4.2

    Staff were happy to store bags for the day. Heritage protected lift.

    We booked a strictly non smoking room. We were allocated room 1 which reeked of stale smoke. It was as bad as if someone had thrown up. Room was very noisy with other guests crashing around at 3.30am. Very poor value compared to Jury, Ibis, Holiday Inn. Would go out of my way not to stay there again. Mike.

  • Single
    7.0

    Trying to modernise hotel. What they lose in one thing they make up for in service. Was good value

    Wifi not available in room. Room backed onto railway line. No blackout curtains.

  • Single
    10.0

    I have stayed at the hotel twice now and I have always found the hotel staff are friendly and welcoming, on both occasions my room has been spacious and clean with a contemporary style. The bath rooms are modern and clean too.

  • Single
    10.0

    Room was very comfortable & clean. Reception staff helpful, polite & professional

  • Group of friends
    6.2

    Reason for staying at the hotel was for a stag trip. The hotel is at the very heart of Newcastle Nightlife and 5 minute walk from Quayside.

    The older room of this hotel are in desperate need of tlc giving the fact we paid £170 each for a 2night stay, issues we had with our room 39, toilet did not flush, lights did not work and the general condition of the room was not great. However spoke to the fantastic reception staff who moved us to the newer part of the hotel and have to say very impressed.

  • Single
    5.8

    The breakfast and breakfast room was nice. Room was spacious as well.

    The electricity in my room went out 3 times during my stay. When taking a shower, the more pressure you get, the colder the water becomes. These probably only apply to my room.

  • Couple
    3.2

    the girls on the desk were fit

  • Group of friends
    8.2

    Cheap and good access to to city friendly staff

    The layout on the 2nd floor is a bit up and down and we could hear the people upstairs using the wc which wasnt nice especially at 630 in the morning

  • Group of friends
    5.4

    It was in a brilliant location.

    Room reflected nothing what was advertised. Hotel lobby was very modern, stylish then our room looked like you'd gone back ten years. Things broken in the room, damp on the roof in the bathroom.

  • Single
    7.4

    Friendly, helpful staff, comfortable room, good location, free 3-pack of bourbon biscuits.

    A few minor gripes: the digital tv didn't work - all digital channels just stuttered and clipped and crackled rendering it totally unwatchable. There was no discernable way of making the shower work - taps: check, shower head: check, button or lever that makes water come out of shower head instead of taps: nope. Contact reception you say? There was no phone in the room with which to do this. The free bottles of "shower gel", "shampoo" etc all contain precisely the same all- purpose gloop. Having been offered on arrival a full english breakfast between 8 and 10am for £5 I agreed, when I went down to the breakfast room at 8:10am nothing was ready, and although the nice lady did hustle to put me something together this wouldn't have been much use had my meeting been at 9am not 9:30am. Despite these gripes I rather enjoyed my stay - the room was pretty and comfortable and clean and the staff were all very nice.

  • Older travelers
    3.8

    Location good , hotel worn and dated.

    Dirty bathroom, toilet seat broken filthy taps and grout, shower no pressure dirty flooring ,stained carpet in main area, well worn and filthy.Plaster on ceiling in bedroom falling off complete with stains all over and cobwebs.Bed disgusting all stained have thrown better in the skip!Could not wait to get home for a bath to feel clean! Still waiting for manageress to call back 2 days later, receptionist keeps making excuses.Not good customer service on handling concerns.

  • Group of friends
    5.0

    Close to Quayside

    Tatty, tired, shabby, should I go on????????

How to reach hotel

hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

Get directions
Airports
Train
  • Newcastle Train Station
    2000 ft
Underground
  • Metro Radio Arena
    4000 ft
  • MetroCentre
    2.5 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge