Surtees Hotel - Newcastle upon Tyne

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Surtees Hotel - Newcastle upon Tyne

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-hour

24-hour reception

 Breakfast

In-room breakfast

 Food/Drinks

Bar/Lounge area

 Meeting facilities

Meeting/Banquet facilities

 No Smoking

Non-smoking rooms

Overview

The comfortable 3-star Surtees Hotel offers newspaper service, 24-hour reception and tour/ticket assistance.

Quayside, Tyne Bridge and The Sage along with a river are set close to the hotel. Newcastle upon Tyne city center is 1 km away.

The hotel is surrounded by bars and restaurants.

Well connected to many sights, Surtees Hotel is close to Metro Radio Arena subway station and Newcastle upon Tyne, Central Station Neville Street(m) (W-bound) bus station. Newcastle airport is 10 minutes' drive from away.

Rooms

There are 40 guestrooms featuring Deluxe Twin Room, Triple Room and Standard Twin Room equipped with a dressing area, a writing desk, satellite TV, free Wi-Fi and a closet. The en-suite rooms feature the patio view. The guestrooms offer a beautiful interior and carpet floor.

Eat & Drink

Breakfast is available from 07:00 to 09:30. Guests will enjoy italian cuisine of Zizzi, which is about 250 meters away.

A full english breakfast is served at the price of GBP 7.95 per person per night. 

Services

The hotel offers an elevator, a baggage storage and parking along with a photocopier and a meeting room for both business and leisure guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible at a location nearby.

Number of rooms:   40.

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Facilities

General

  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Non-smoking rooms
  • Luggage storage
  • No elevators

Services

  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Bar/Lounge area

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Leisure/TV room

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Private bathroom

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 6 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

Get directions
City Center
  • Newcastle upon Tyne
    3300 ft
Airports
Train Stations
  • Newcastle Train Station
    2000 ft
  • Bus stop
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Surtees Hotel photos Exterior Hotel information
Double Room
Bed type: Double bed
Size: 90 sq. feet
Check Prices
  • Shower
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
    Show big map »

    Hotel Address:

    12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

    Get directions
    City Center
    • Newcastle upon Tyne
      3300 ft
    Airports
    Train Stations
    • Newcastle Train Station
      2000 ft
    • Bus stop
      1700 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      40

    Hotel Awards

    UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in United Kingdom

    Use Badge

    Surtees Hotel Location

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    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
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    • General

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    What's nearby

    Tourist attractions

    • The Side Gallery - 400 ft
    • Globe City - 1000 ft
    • Theatre Royal - 1000 ft
    • Canterbury Of Newcastle - 1400 ft
    • Grainger Gallery - 1400 ft
    • details at Newcastle Arts Centre - 1700 ft

    Popular areas

    • Carling Academy - 1700 ft

    Places of interest

    • Saint Nicholas Cathedral - 400 ft
    • Castle Garth - 400 ft
    • Tyne Bridge - 1000 ft

    Train stations

    Shopping areas

    • Aldermans Fenwicks House - 700 ft

    Amusement

    • Tyneside cinema - 700 ft
    • Victory Amusements - 1400 ft
    • Central Snooker Club - 1400 ft
    • Rileys American Pool & Snooker Club - 1700 ft
    • A1 Roulette - 1700 ft
    • The Gate - 1700 ft

    Monuments and Landmarks

    • Saint Nicholas Cathedral - 400 ft

    Museums

    • Aldermans Fenwicks House - 700 ft

    Theaters

    • Live Theatre - 700 ft
    • Journal Tyne Theatre - 1000 ft
    • The Newcastle Opera House - 1000 ft
    • Live Theatre Box Office - 1000 ft

    Business areas

    Local attractions

    • Wet n' Wild - 6.2 mi
      Rotary Way, Royal Quays, North Shields
    • Beamish Open Air Museum - 6.4 mi
      Beamish DH9 0RGEngland
    • South Shields Museum & Art Gallery - 7.5 mi
      4 Ocean Road, South Shields
    • Beamish Wild - 6.2 mi
      Stanley, Beamish
    • North East Aircraft Museum - 6.4 mi
      Old Washington Road, Sunderland
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      40

    Hotel Awards

    UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in United Kingdom

    Use Badge

    Hotels nearby
    Roomzzz Newcastle
    4 stars
    0.3 km
    Motel One Newcastle
    3 stars
    0.3 km
    Jurys Inn Newcastle
    3 stars
    0.9 km
    Cities nearby

    Surtees Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Surtees Hotel

    Average guest rating

    6.8out of 10
    Very good
    Based on 269 reviews

    Guest reviews

    • Group of friends
      5.8

      Excellent location

      Room very dated, bathroom in poor state, mould in shower. Bareable for one night but couldn't stay here much longer than that.

    • Family with children
      3.8

      Bed was extremely uncomfortable, shower did not work initially however this was due to unclear instructions on how to work it. Very dated. Woken up at 9am due to buildings work

    • Group of friends
      9.6

      Clean and very welcoming, would stay again but book in advance

    • Family with children
      4.2

      Staff were happy to store bags for the day. Heritage protected lift.

      We booked a strictly non smoking room. We were allocated room 1 which reeked of stale smoke. It was as bad as if someone had thrown up. Room was very noisy with other guests crashing around at 3.30am. Very poor value compared to Jury, Ibis, Holiday Inn. Would go out of my way not to stay there again. Mike.

    • Single
      7.0

      Trying to modernise hotel. What they lose in one thing they make up for in service. Was good value

      Wifi not available in room. Room backed onto railway line. No blackout curtains.

    • Single
      10.0

      I have stayed at the hotel twice now and I have always found the hotel staff are friendly and welcoming, on both occasions my room has been spacious and clean with a contemporary style. The bath rooms are modern and clean too.

    • Single
      10.0

      Room was very comfortable & clean. Reception staff helpful, polite & professional

    • Group of friends
      6.2

      Reason for staying at the hotel was for a stag trip. The hotel is at the very heart of Newcastle Nightlife and 5 minute walk from Quayside.

      The older room of this hotel are in desperate need of tlc giving the fact we paid £170 each for a 2night stay, issues we had with our room 39, toilet did not flush, lights did not work and the general condition of the room was not great. However spoke to the fantastic reception staff who moved us to the newer part of the hotel and have to say very impressed.

    • Single
      5.8

      The breakfast and breakfast room was nice. Room was spacious as well.

      The electricity in my room went out 3 times during my stay. When taking a shower, the more pressure you get, the colder the water becomes. These probably only apply to my room.

    • Couple
      3.2

      the girls on the desk were fit

    • Group of friends
      8.2

      Cheap and good access to to city friendly staff

      The layout on the 2nd floor is a bit up and down and we could hear the people upstairs using the wc which wasnt nice especially at 630 in the morning

    • Group of friends
      5.4

      It was in a brilliant location.

      Room reflected nothing what was advertised. Hotel lobby was very modern, stylish then our room looked like you'd gone back ten years. Things broken in the room, damp on the roof in the bathroom.

    • Single
      7.4

      Friendly, helpful staff, comfortable room, good location, free 3-pack of bourbon biscuits.

      A few minor gripes: the digital tv didn't work - all digital channels just stuttered and clipped and crackled rendering it totally unwatchable. There was no discernable way of making the shower work - taps: check, shower head: check, button or lever that makes water come out of shower head instead of taps: nope. Contact reception you say? There was no phone in the room with which to do this. The free bottles of "shower gel", "shampoo" etc all contain precisely the same all- purpose gloop. Having been offered on arrival a full english breakfast between 8 and 10am for £5 I agreed, when I went down to the breakfast room at 8:10am nothing was ready, and although the nice lady did hustle to put me something together this wouldn't have been much use had my meeting been at 9am not 9:30am. Despite these gripes I rather enjoyed my stay - the room was pretty and comfortable and clean and the staff were all very nice.

    • Older travelers
      3.8

      Location good , hotel worn and dated.

      Dirty bathroom, toilet seat broken filthy taps and grout, shower no pressure dirty flooring ,stained carpet in main area, well worn and filthy.Plaster on ceiling in bedroom falling off complete with stains all over and cobwebs.Bed disgusting all stained have thrown better in the skip!Could not wait to get home for a bath to feel clean! Still waiting for manageress to call back 2 days later, receptionist keeps making excuses.Not good customer service on handling concerns.

    • Group of friends
      5.0

      Close to Quayside

      Tatty, tired, shabby, should I go on????????

    How to reach hotel

    hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
    Show big map »

    Hotel Address:

    12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

    Get directions
    City Center
    • Newcastle upon Tyne
      3300 ft
    Airports
    Train Stations
    • Newcastle Train Station
      2000 ft
    • Bus stop
      1700 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      40

    Hotel Awards

    UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in United Kingdom

    Use Badge