Surtees Hotel - Newcastle upon Tyne

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Surtees Hotel - Newcastle upon Tyne

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

TV

Flat-screen TV

Elevator
Kitchen facilities

Electric kettle

Overview

Surtees Hotel is set in a tourist area of Newcastle upon Tyne and gives access to Quayside, which is about 10 minutes' walk away.

The property lies within 500 meters from The Gate. Bars and restaurants are stroll from the hotel.

The hotel is set next to a theater, a gallery and a church.

Within a 15-minute walk guests will find Metro Radio Arena subway station. Surtees Hotel is easily accessible from Newcastle airport lying within 10 minutes' drive.

Rooms

Surtees is an excellent hotel offering modern rooms including deluxe twin room, triple room and twin room. Some rooms have the terrace view. They come with coffee/tea makers, an electric kettle and a dishwasher as well as bathrooms with free toiletries, a shower and a bathtub.

Eat & Drink

Breakfast is available from 07:00 to 09:30. Refreshing drinks are offered in the lounge bar. Guests can dine at Zizzi located within a 5-minute walk of the property.

A full english breakfast is served at the price of GBP 7.95 per person per night. 

Services

There are a luggage storage, a safe deposit box and a designated place for smoking provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible at a location nearby.

Number of rooms:   40.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • No elevators

Services

  • Tours/Ticket assistance
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Leisure/ TV room

Room view

  • City view

Room facilities

  • Heating
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 6 years
Existing bedding FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

Get directions
City Center
  • Newcastle upon Tyne
    3300 ft
Airports
Train Stations
  • Newcastle Train Station
    2000 ft
Underground stations
  • Metro Radio Arena
    4000 ft
  • MetroCentre
    2.5 mi
  • Bus stop
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Surtees Hotel photos Exterior Hotel information
Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Surtees Hotel photos Exterior Hotel information
Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Surtees Hotel photos Exterior Hotel information
Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Upper floors accessible by stairs only
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Radio

Surtees Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • The Side Gallery400 ft
  • Globe City1000 ft
  • Canterbury Of Newcastle1400 ft
  • Grainger Gallery1400 ft
  • details at Newcastle Arts Centre1700 ft

Popular areas

  • Carling Academy1700 ft

Places of interest

  • Saint Nicholas Cathedral400 ft
  • Castle Garth400 ft
  • Tyne Bridge1000 ft

Train stations

Shopping areas

  • The Gate1400 ft

Amusement

  • Tyneside cinema700 ft
  • Victory Amusements1400 ft
  • Central Snooker Club1400 ft
  • Rileys American Pool & Snooker Club1700 ft
  • A1 Roulette1700 ft
  • The Gate1700 ft

Monuments and Landmarks

  • Saint Nicholas Cathedral400 ft

Museums

  • Aldermans Fenwicks House700 ft
  • Aldermans Fenwicks House700 ft

Theaters

  • Live Theatre700 ft
  • Journal Tyne Theatre1000 ft
  • The Newcastle Opera House1000 ft
  • Theatre Royal1000 ft
  • Live Theatre Box Office1000 ft

Local attractions

  • Wet n' Wild6.2 mi
    Rotary Way, Royal Quays, North Shields
  • Beamish Open Air Museum6.4 mi
    Beamish DH9 0RGEngland
  • South Shields Museum & Art Gallery7.5 mi
    4 Ocean Road, South Shields
  • Beamish Wild6.2 mi
    Stanley, Beamish
  • North East Aircraft Museum6.4 mi
    Old Washington Road, Sunderland
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Hotels nearby
Roomzzz Newcastle
4 stars
0.3 km
Motel One Newcastle
3 stars
0.3 km
Jurys Inn Newcastle
3 stars
0.9 km
Cities nearby

Surtees Hotel Reviews

Guest reviews are submitted by our customers after their stay at Surtees Hotel

Average guest rating

6.8out of 10
Very good
Based on 269 reviews

Guest reviews

  • Group of friends
    5.8

    Excellent location

    Room very dated, bathroom in poor state, mould in shower. Bareable for one night but couldn't stay here much longer than that.

  • Family with children
    3.8

    Bed was extremely uncomfortable, shower did not work initially however this was due to unclear instructions on how to work it. Very dated. Woken up at 9am due to buildings work

  • Group of friends
    9.6

    Clean and very welcoming, would stay again but book in advance

  • Family with children
    4.2

    Staff were happy to store bags for the day. Heritage protected lift.

    We booked a strictly non smoking room. We were allocated room 1 which reeked of stale smoke. It was as bad as if someone had thrown up. Room was very noisy with other guests crashing around at 3.30am. Very poor value compared to Jury, Ibis, Holiday Inn. Would go out of my way not to stay there again. Mike.

  • Single
    7.0

    Trying to modernise hotel. What they lose in one thing they make up for in service. Was good value

    Wifi not available in room. Room backed onto railway line. No blackout curtains.

  • Single
    10.0

    I have stayed at the hotel twice now and I have always found the hotel staff are friendly and welcoming, on both occasions my room has been spacious and clean with a contemporary style. The bath rooms are modern and clean too.

  • Single
    10.0

    Room was very comfortable & clean. Reception staff helpful, polite & professional

  • Group of friends
    6.2

    Reason for staying at the hotel was for a stag trip. The hotel is at the very heart of Newcastle Nightlife and 5 minute walk from Quayside.

    The older room of this hotel are in desperate need of tlc giving the fact we paid £170 each for a 2night stay, issues we had with our room 39, toilet did not flush, lights did not work and the general condition of the room was not great. However spoke to the fantastic reception staff who moved us to the newer part of the hotel and have to say very impressed.

  • Single
    5.8

    The breakfast and breakfast room was nice. Room was spacious as well.

    The electricity in my room went out 3 times during my stay. When taking a shower, the more pressure you get, the colder the water becomes. These probably only apply to my room.

  • Couple
    3.2

    the girls on the desk were fit

  • Group of friends
    8.2

    Cheap and good access to to city friendly staff

    The layout on the 2nd floor is a bit up and down and we could hear the people upstairs using the wc which wasnt nice especially at 630 in the morning

  • Group of friends
    5.4

    It was in a brilliant location.

    Room reflected nothing what was advertised. Hotel lobby was very modern, stylish then our room looked like you'd gone back ten years. Things broken in the room, damp on the roof in the bathroom.

  • Single
    7.4

    Friendly, helpful staff, comfortable room, good location, free 3-pack of bourbon biscuits.

    A few minor gripes: the digital tv didn't work - all digital channels just stuttered and clipped and crackled rendering it totally unwatchable. There was no discernable way of making the shower work - taps: check, shower head: check, button or lever that makes water come out of shower head instead of taps: nope. Contact reception you say? There was no phone in the room with which to do this. The free bottles of "shower gel", "shampoo" etc all contain precisely the same all- purpose gloop. Having been offered on arrival a full english breakfast between 8 and 10am for £5 I agreed, when I went down to the breakfast room at 8:10am nothing was ready, and although the nice lady did hustle to put me something together this wouldn't have been much use had my meeting been at 9am not 9:30am. Despite these gripes I rather enjoyed my stay - the room was pretty and comfortable and clean and the staff were all very nice.

  • Older travelers
    3.8

    Location good , hotel worn and dated.

    Dirty bathroom, toilet seat broken filthy taps and grout, shower no pressure dirty flooring ,stained carpet in main area, well worn and filthy.Plaster on ceiling in bedroom falling off complete with stains all over and cobwebs.Bed disgusting all stained have thrown better in the skip!Could not wait to get home for a bath to feel clean! Still waiting for manageress to call back 2 days later, receptionist keeps making excuses.Not good customer service on handling concerns.

  • Group of friends
    5.0

    Close to Quayside

    Tatty, tired, shabby, should I go on????????

How to reach hotel

hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

12-18, Dean Street, Newcastle upon Tyne, United Kingdom, NE1 1PG

Get directions
City Center
  • Newcastle upon Tyne
    3300 ft
Airports
Train Stations
  • Newcastle Train Station
    2000 ft
Underground stations
  • Metro Radio Arena
    4000 ft
  • MetroCentre
    2.5 mi
  • Bus stop
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge